You need to talk? We are here to listen.

Whatever troubles you, whatever you feel is a burden, trust us to help you find the path you need to clear your worries.


The charity’s helpline (#116123) is open every day of the year including holidays from:

Monday to Friday 3pm-11pm
Saturday and Sunday 6pm-11pm

We intend to increase the operational hours soon once sufficient volunteers have completed their training.

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A confidential helpline that offers a listening service to anyone experiencing distress, despair or suicidal feelings.


It is important for people to have the opportunity to explore difficult feelings.

Being listened to in confidence, and being accepted without prejudice, without being judged, can alleviate general distress, despair and suicidal feelings.

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Often being listened to is enough to help someone through a time of distress.

Even just showing that you are there for them and that you know they are going through a distressing time can in itself be a comfort.


For people who are lonely, despairing and possibly even considering suicide, our helpline and chat service is often their last hope – a place where they can talk in complete confidence about their deepest fears and darkest secrets.

Suffering from an emotional crisis not only affects the person concerned, it can have a ripple effect on the families who are then also in need of emotional support.

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GibSams volunteers are trained to listen; you can talk to them in your own way and off the record – about whatever’s getting to you.

You do not have to give your name, and neither does the listener; your call is anonymous and completely confidential and cannot be traced back to you.

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