A memorandum of understanding was signed between the Royal Gibraltar Police, the Gibraltar Fire and Rescue Services and Gibsams.

This MoU aims to establish a better collaborative working framework between the three organisations and improve the services we provide to the Gibraltar community.

GibSams provides a confidential chat service and helpline to individuals experiencing distress or suicidal thoughts. This multi-agency initiative seeks to cement that approach on a purely anonymous basis, streamlining lines of communication to become more effective in crisis situations.

GibSams, on behalf of each of the three organisations, emphasises the understood importance of the anonymity factor, and emergency responders will not seek personal details from individuals at risk.